zettben77 Privacy Policy

1 Introduction

zettben77 is a safe and reliable online gaming platform operated for players in Bangladesh. We believe that protecting your personal information is one of our highest responsibilities. This privacy policy ("Policy") explains how zettben77 collects, uses, stores, and where necessary discloses your personal information.

This policy applies to the zettben77 website, mobile application, and all associated services. By using our platform, you are considered to have given your consent to the terms of this policy. If you disagree with any part of this policy, please stop using our services and contact us.

We commit that your information will never be sold to third parties without permission and will only be used for the purposes described in this policy.

2.1 Information Provided at Registration

When you create an account on zettben77, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — minimum age 21 years)
• Email address
• Mobile number
• Username and password
• Preferred language and currency

2.2 Financial Information

To process transactions, we may collect the following financial information:

• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amount and date

Important: We do not store full card numbers or bank PINs. All financial information is secured through SSL encryption.

2.3 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type and version
• Operating system information
• Time and duration of site visits
• Pages viewed and navigation paths
• Referral source (where you came from before visiting our site)

2.4 Identity Verification (KYC) Information

To ensure a safe environment and prevent fraud, in certain circumstances we may request the following information for identity verification:

• National Identity Card (NID) or passport copy
• Proof of current address
• Selfie or photo (for identity confirmation)

This information is used only for the necessary verification process and is kept strictly confidential.

3 How We Use Your Information

zettben77 uses your personal information for the following purposes:

• Account management: To create, verify, and maintain your account.
• Transaction processing: To complete all financial transactions including deposits and withdrawals.
• Customer support: To resolve your issues and provide 24/7 live chat support.
• Security and fraud prevention: To detect unusual activity and keep your account secure.
• Bonuses and promotional offers: To provide relevant offers and bonus benefits for you.
• Legal obligations: To comply with applicable laws and regulations.
• Service improvement: For analysis and research to further improve your experience.
• Communication: To send important updates, service changes, and necessary notifications.

We will not use your information beyond the purposes stated in this policy. If we wish to use your information for any new purpose, you will be informed in advance and your consent will be obtained where required.

4 Cookies and Tracking Technologies

zettben77 uses cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use:

• Essential cookies: Required for the basic functionality of the site — login sessions, security tokens, and so on.
• Functional cookies: Remember your preferences, such as language selection and display settings.
• Analytics cookies: Help us analyze site usage, which helps improve our services.
• Marketing cookies: To show relevant advertisements and offers based on your interests.

You can control or disable cookies by changing your browser settings. However, disabling certain essential cookies may affect some site functionality.

5 How We Keep Your Information Secure

zettben77 takes the highest technical and organizational measures to protect your personal information. Our security framework includes the following elements:

• SSL/TLS encryption: All your data transmissions are secured with 256-bit SSL encryption.
• Data encryption: Sensitive information stored on servers is kept in encrypted form.
• Access control: Only authorized personnel can access specific information.
• Firewall and intrusion detection: Advanced measures are in place to prevent unauthorized access.
• Regular security audits: Our systems undergo regular security reviews.
• Two-factor authentication (2FA): Two-factor authentication is available for additional account protection.

However, no data transmission over the internet is completely secure. If you believe your account security has been compromised, please contact us immediately.

6 When We Share Information

zettben77 never sells your personal information. However, information may be shared in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — only to complete transactions.
• Technology service providers: With trusted partners for server hosting, security, and analytics services — they operate under strict confidentiality agreements.
• Legal obligations: Information may be provided upon a court order or a lawful request from a legal authority.
• Fraud prevention: Where necessary to investigate fraudulent activity.
• Business restructuring: In the case of a merger or acquisition — however, the new entity must comply with this policy.

Beyond the circumstances mentioned above, we will not share your information with any third party without your explicit consent.

7 Your Rights Regarding Your Information

Every user registered on the zettben77 platform has the following rights regarding their personal information:

• Right to access: You have the right to know what information we hold about you.
• Right to correction: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain cases you can request that the processing of your information be restricted.
• Right to data portability: You can request your information in a structured, commonly usable format.
• Right to object: You can object to the processing of your information for specific purposes.
• Right to opt out of marketing communications: You can unsubscribe from promotional emails or notifications at any time.

To exercise these rights, email [email protected] or contact us through our 24/7 live chat. We will process your request within 30 days.

8 How Long Information Is Stored

zettben77 stores your information only for as long as necessary. The retention period depends on the type of information and applicable law:

• Account information: For as long as the account is active and for a defined period after closure.
• Financial transaction information: May be retained for an extended period in accordance with legal and tax obligations.
• Communication records: For a limited period to ensure customer service quality and for dispute resolution.
• Log files: For a limited period for security analysis and troubleshooting.

Even after your account is closed, some information may be retained as required by applicable legal obligations, for fraud prevention, and for financial record-keeping purposes.

9 Policy on Protection of Underage Users

zettben77 is only for those aged 21 or above. We do not knowingly collect any personal information from minors.

Providing a date of birth at registration is mandatory and is the first step in age verification. If we learn that a person has opened an account while under the age of 21, we will:

• Suspend the account immediately
• Delete the collected information
• Cancel any pending transactions
• Take appropriate action in accordance with applicable law

If you believe a minor is using our platform, please contact us.

10 Changes to the Privacy Policy

zettben77 may update this privacy policy from time to time. Reasons for changes may include:

• Introduction of new services or features
• Changes in laws or regulations
• Technological changes
• Changes in business processes

For significant changes, we will send a notification to your registered email and publish a clear notice on the website. Continued use of our site after the changes will be considered your acceptance of the updated policy.

Contact us for previous versions — we are able to provide archived versions.